Docent Handbook

The handbook must be ordered on-line. To make a purchase, please click here.

 

 

The Docent Handbook 2

First published in 2001 and revised in 2017, the Docent Handbook 2 is a valuable resource for docents, guides and interpreters from museums and cultural institutions of all types in the US and Canada. A stimulating and informative "nuts and bolts" manual, the Docent Handbook 2 is useful for new and veteran docents, as well as an important tool for museum educators in their training of docents and guides.

The Docent Handbook 2 updates and expands the original handbook with new sections, material, and additional references to reflect the increasingly diverse audiences for museums, the arrival of our digital world, and evolving tour strategies geared to museums of all kinds. Included are sections on learning styles; seeing or learning from objects; family groups, school groups and serving visitors with special needs; appropriate language and guidelines for current practice in addressing arts and artifacts of indigenous peoples; dealing with problems; technology and the docent; and much more. Examples in the handbook reflect a wide range of museum settings. In addition, the handbook serves as a workbook. Each section in the chapter gives you ideas and best practices as well as space at the end of the chapter to write “Your Personal Notes.”

Read Customer Reviews HERE

How to Order the Handbook

The handbook must be ordered on-line. To make a purchase, please click here.

The price of a single handbook is $30 plus postage. 15% discount for a case of 30 or more handbooks plus postage.

 

 

 

The Docent Handbook 2: Table of Contents

Introduction

 

  1. Foundations
  2. Points of Departure
  3. On Language, or: What's in a Word
  4. Learning Styles
  5. Know Your Audience
  6. On Seeing or Learning from Objects
  7. Asking Questions: Observation-based Touring
  8. Act it Out! Hands-On!
  9. Sensitive Issues
  10. Dealing with Problems
  11. Looking Back & Facing the Future

History of the National Docent Symposium

Suggestions for Additional Reading/Resources

 

To place an order, please click here. 

 

Know Your Audience

Family Groups

“Touring with family groups is an exciting opportunity for an intergenerational learning experience.”

“Choose questions and activities to involve all members of the family group.…Younger visitors often have observations and questions that are quite unique, enriching the adult experience as well.”

“Note that the definition of 'family' has changed in recent years and the children and adults in a group may not be related in traditional ways. Avoid such specific terms as parents, mom, dad, son or daughter. Use 'grown-up' and 'children' or 'young people' to distinguish group members. Not everyone accompanying a child is a parent; adults may be step-parents, nannies, grandparents or other non-related adults. Not all children have a mom or dad with them and your group may be a 'blended' family.”

 To make a purchase, click here 

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First published in 2001 and revised in 2017, the Docent Handbook 2 is a valuable resource for docents, guides and interpreters from museums and cultural institutions of all types in the US and Canada. A stimulating and informative "nuts and bolts" manual, the Docent Handbook 2 is useful for new and veteran docents, as well as an important tool for museum educators in their training of docents and guides

The Docent Handbook 2 updates and expands the original handbook with new sections, material, and additional references to reflect the increasingly diverse audiences for museums, the arrival of our digital world, and evolving tour strategies geared to museums of all kinds. Included are sections on learning styles; seeing or learning from objects; family groups, school groups and serving visitors with special needs; appropriate language and guidelines for current practice in addressing arts and artifacts of indigenous peoples; dealing with problems; technology and the docent; and much more. Examples in the handbook reflect a wide range of museum settings. In addition, the handbook serves as a workbook. Each section in the chapter gives you ideas and best practices as well as space at the end of the chapter to write “Your Personal Notes.”

How to Order the Handbook

The handbook must be ordered on-line. To make a purchase, please click here.
The price of a single handbook is $30 plus postage. 15% discount for a case of 30 or more handbooks plus postage.

Customer Reviews 

From the San Antonio Museum of Art

The updated Docent Handbook is a must-read for docents with all levels of experience. For the more-recently minted, new insights, tips and techniques will come fast and furiously. But even the more experienced will benefit from the opportunity to reflect on and refine current practices. To discover that one’s own style and approach is considered a “best practice” can be reinforcing and validating. The suggestions for further reading, including journals, books and websites, should prove valuable to all.

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