A Sample from Chapter 11: Looking Back and Facing the Future
Technology and the Docent
"Museum leaders are struggling with how to thoughtfully integrate technology to enhance the visitor experience while maintaining personalized encounters with objects and spaces . . .
Here are some suggestions and strategies for touring and the most commonly used technology.
TV Monitors and Videos
If monitors and video screens are in use with exhibits in the museum
• ask if the volume can be turned down while your group is there
• Depending on the length of the presentation, plan to use the information as part of your tour, remembering that you may not know what part of the production you will encounter
• Try to avoid monitors and larger screen if you find them intrusive; if that is not possible, have your group watch for a few minutes and work the information into a discussion
Tablets . . . Smartphones . . .