Outside the Comfort Zone: When Listening is More Important than Talking (2019 Washington DC)

Oakland Museum of California

How do docents nurture connections to diverse communities when their cultural experiences differ
from those of the visitor? Learn from our experience in and training for the biannual Days of the Dead
exhibit, special exhibit “Respect: Hip-Hop Style and Wisdom,” and LGBTQ+ tours in both art and
history, and see how docents can interact with visitors from these communities in a mutually significant
and respectful way.

Presenters:  Dena Watson-Lamprey, Page Yarwood