Colorado Springs Fine Arts Center, Colorado

This is a story of a year of change, collaboration, and technology integration at the Colorado Springs Fine Arts Center. Members of the Technology Education Resource Committee will tell their successful story, share some of their collaborative strategies, and discuss the technology tools that they used. The resources Portaportal and Phanfare allowed docents to plan their tours from the comfort of their own homes. Presenters will also discuss the Box, OurVolts, BrainPOP Jr., SurveyMonkey, Twitter, Inspiration, and other software that helped pave the way.

Presenters: Suzanne Matonek, docent (two years; Masters of Education in Curriculum and Instruction and in Technology Education Instruction from George Mason University, Fairfax, Virginia); Jacqueline Lee Barr, docent and member of the Technology Education Resource Committee

Museum of Fine Arts, Boston, MA

In this session, the presenters will share the ways in which the Gallery Instructor program – the docent program at the MFA – has used print material, the Internet and special programming to keep Gallery Instructors (GIs) connected while addressing the needs of a growing and changing organization. These will include examples of our GI-to-GI Google listserve, staff-to-GI online weekly newsletter and GI special online and print magazine. The presenters will also explain the special programs and events that were developed to bring the GIs together, not only inside the museum, but outside the museum as well.

Presenters: Ellen Zarrow-Nissenbaum and Patti Bifulco

Theme Category: Communication

Museum of Fine Arts Boston, Boston, MA

The docents at the Museum of Fine Arts Boston set out to substitute a digital notebook for three-ring binders and note cards, allowing information to be easily shared in the museum or through smartphones, tablets and laptops. Through the use of videos, online demonstrations, slides and personal observations, the presenters will share how they learned to use online tools to easily access the ideas and information important to docents. The presenters will demonstrate and explain the fundamentals of a digital collection notebook, describe the outreach, orientation and training provided to docents, and share a list of recommendations for others using similar online tools.

Presenters: Annie Short, Barbara Selenkow-Rippberger, and Maureen Sweeny

Theme Category: Technology

North Carolina Museum of History

In this session you will learn how the North Carolina Museum of History developed their online docent training program; its pros and cons; technology needed; costs involved; as well as see examples of online teacher workshops.  You will take away ideas of how this could work in your museum.

Presenters: Debra Nichols, Susan Horton

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